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Customer Feedback

Customer Details
Your Name: 
Your Registration: 
Date of repair: 
Your Insurance Company: 

About your claim
Who did you first contact after the accident?:  Broker
Bodyshop
Police
Ins. Co.
AA/RAC
Were you aware that you could use a repairer of your choice?:  Yes   No
Were you directed to this repairer by your insurance company/broker?:  Yes   No
Were you satisfied with the service given by the company/broker?:  Yes   No
Would you purchase your next policy from the insurance/broker?:  Yes   No

About the repair (1 is Very Poor, 5 is Very Good)
Was the work carried out to your complete satisfaction?:  1
2
3
4
5
Was the vehicle ready and available when promised?:  1
2
3
4
5
Were you kept informed as to the progress of the repair?:  1
2
3
4
5
Were the staff courteous, polite and helpful?:  1
2
3
4
5
Would you recommend/use our services again?:  Yes   No